Problems with your order

Why hasn’t my order shipped yet?
Shipments may be held up for any number of reasons. While we try to keep the delivery time in the online store updated if there are any issues with timely s...
Tue, 4 May, 2021 at 5:37 PM
Why didn’t I get a tracking number?
If your order is marked as shipped, an email with tracking number has already been sent to the email address with which you registered on If yo...
Mon, 6 Jul, 2020 at 9:40 AM
I bought a plugin, where is it?
Plug-ins are automatically enabled on your purchase of a plug-in. You can download your plugin from the User Downloads section of the miniDSP website.
Sun, 3 Nov, 2019 at 8:20 PM
Why did I get a bill from FedEx?
FedEx may, as the shipment agent, collect applicable import duties levied by your country, on behalf of the relevant government agency. The notice is sent t...
Thu, 11 Feb, 2021 at 10:52 AM