Your parcel shipped, a tracking number was emailed and you can check the status. If for any reason, there is a failed delivery and want to organize re-delivery or any custom issues with your parcel, you can easily get feedback about it as follow:
miniDSP uses various shipping companies (EMS-USPS/DHL/FEDEX) depending on the best rates:
- If using EMS/, this method will use a "network" of delivery companies in each country. USA = USPS for example. To get the delivery company in charge in your country, please use the following link: http://www.ems.post/operators.You can easily contact that company to get feedback using the tracking number we provided.
- If using FedEx/DHL, a simple call to your local office will be your next step.
Any questions, feel free to contact us.